As a result of COVID19 we have changed the way we see our patients.
We now consult via a mixture of methods: Telephone, Telehealth & face to face consultations.
With a return to our new 'COVID normal' way of seeing patients, we appreciate your understanding that appointments may change, dependent on the evolving COVID19 increase/decrease of risk to our patients and our staff. Again, we appreciate your understanding with this matter and remain focused on putting the safety of our patients at the forefront of our care.
Rest assured when being seen face to face, we follow strict guidelines surrounding social distancing and infection control. We do therefore, ask that you adhere to all signage within our practice.
Please note: the way you may be seen is subject to change, and is dependent upon the COVID situation at the time of your appointment. We will advise of any changes ( e.g.how your consultation will take place) and any other relevant information prior to your scheduled appointment.
This remains a difficult time, we understand the strain this may cause on our existing and new patients. We are happy to discuss any concerns you may have.
- Specialised Urology team
Can/should I attend my appointment during a lock-down?
Simply put YES, you are 'allowed' to attend medical appointments throughout even stage 4 lock down periods.
There are several ways you can attend your appointments with us throughout this time. Via Face to face, Telehealth (Video) or Telephone consultations when deemed appropriate.
How we see you is usually determined by the current DHHS advice in association with relevant risk at the specific time of your appointment.
Rest assured we will contact you prior to your appointment should we need to change the way we see you.
For more information on the most up to date advice surrounding how to access your health services during this time, please follow the link below to the Australian Government Department of Health - Accessing Health Services during coronavirus (COVID-19) restrictions